At qq101, your privacy is treated with the same seriousness as the security of your funds. This Privacy Policy explains exactly what personal data we collect from you, how we use it, who we share it with, how long we retain it, and what rights you hold over your own information as a player on our platform.
Six core principles that govern how qq101 handles your personal information.
All data transmitted between your browser and qq101.pro is protected by industry-standard 256-bit SSL/TLS encryption. Whether you are logging in, depositing via BCA, or submitting KYC documents, every byte of your data travels through an encrypted channel.
qq101 applies a strict data-minimisation principle. We collect only the personal information genuinely required to operate your account, verify your identity, process payments, and comply with anti-money-laundering obligations. We do not collect data speculatively.
qq101 does not sell, rent, or trade your personal data to third-party marketers or advertising networks. Your information is shared only with service providers directly involved in operating the platform — payment processors, KYC verification partners, and licensed game studios.
We retain your data only for as long as your account is active and for a defined period thereafter as required by applicable law and our AML obligations. Once retention periods expire, data is securely deleted or anonymised. Full retention schedules are published in Section 7 of this policy.
You have the right to access a copy of your personal data, correct inaccuracies, request deletion where legally permissible, restrict certain processing activities, and withdraw marketing consent at any time. All rights requests are handled within 30 days of receipt.
Data gathered through qq101's responsible gaming tools — deposit limits, self-exclusion elections, session-time alerts — is used exclusively to enforce those protections. It is never used for profiling, marketing analysis, or re-engagement campaigns targeting players who have self-excluded.
Summary: This Privacy Policy explains how qq101.pro collects and processes your personal data. By registering an account and using qq101's services, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected].
In this Privacy Policy, the following terms have the meanings set out below unless the context clearly requires otherwise:
qq101 collects Personal Data through several distinct touchpoints across the platform lifecycle. The categories of data and their collection points are described below.
When you create a qq101 account, we collect the information you provide directly, including your full legal name, date of birth, email address, mobile phone number (Indonesian number format accepted), preferred username, and account password (stored in hashed form — never as plain text).
To comply with our AML obligations and responsible gaming commitments, we collect copies of government-issued identity documents such as your Indonesian National Identity Card (KTP) or passport, proof of address (utility bill, bank statement), and where required, a live selfie or short verification video. KYC documents are handled with heightened security controls and retained only for the period required by applicable law.
When you make deposits or request withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, or LinkAja, we record transaction amounts, timestamps, payment method identifiers, and transaction reference numbers. We do not store full bank account numbers or e-wallet PINs on our own servers; sensitive payment credentials are tokenised and handled by our certified payment processing partners.
We maintain a full record of your gaming activity on qq101, including bet history, game session logs, wins and losses, bonus claims, wagering progress, and any game-specific data relevant to dispute resolution. This data is essential for account integrity, responsible gaming monitoring, and regulatory compliance.
When you access qq101.pro, we automatically collect certain technical data: your IP address, browser type and version, operating system, device type, screen resolution, time zone (WIB/WITA/WIT), referring URL, pages visited, and session duration. This data is collected via server logs and first-party cookies.
If you contact qq101 support via live chat or email, we retain a record of that communication, including the content of your messages, any attachments, timestamps, and the resolution outcome. These records support quality assurance, dispute resolution, and staff training.
If you use qq101's responsible gaming tools — including deposit limits, session-time alerts, cooling-off periods, and self-exclusion elections — we record those preferences and the dates on which they were set or modified. This data is used exclusively to enforce your chosen protections and is never repurposed for marketing or commercial analysis.
| Data Category | Collection Method | Primary Purpose |
|---|---|---|
| Registration data | Provided directly by you | Account creation & management |
| KYC documents | Uploaded by you on request | Identity verification & AML compliance |
| Payment & transaction data | Generated on deposit/withdrawal | Payment processing & fraud prevention |
| Gaming activity data | Automatically generated | Service delivery & dispute resolution |
| Technical & device data | Collected automatically via server logs | Platform security & analytics |
| Communications data | Provided by you when contacting support | Customer service & quality assurance |
| Responsible gaming data | Set directly by you in account settings | Enforcement of player protections |
qq101 processes your Personal Data for the following purposes:
qq101 processes your Personal Data under one or more of the following recognised legal bases:
The majority of data processing on qq101 is necessary for the performance of the contract between you and qq101 — namely, the Terms & Conditions you accept at registration. Without processing your registration data, KYC documents, and payment details, we would be unable to provide the gaming and payment services you have requested.
Certain processing activities — particularly KYC verification, AML transaction monitoring, and the retention of financial records — are required by the laws and regulations under which qq101 holds its international operating licence. qq101 cannot waive these obligations at your request.
qq101 processes technical and device data, gaming activity data, and communications data on the basis of our legitimate interests in operating a secure, fair, and commercially sustainable platform. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.
For marketing communications, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing conducted prior to withdrawal. See Section 12 for opt-out instructions.
qq101 does not sell your Personal Data. We share data only in the following limited and defined circumstances:
We engage trusted third-party service providers who process data on our behalf under documented data-processing agreements. These include:
qq101 may disclose your Personal Data to competent authorities, law enforcement agencies, regulators, or courts where required to do so by law, by court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity. Such disclosures are made without prior notice to you where legally required.
In the event that qq101 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your Personal Data may be transferred to the acquiring or successor entity as part of that transaction. We will notify registered players via platform notification or email prior to any such transfer becoming effective and will ensure the receiving entity is bound by data protection standards no less protective than those described in this policy.
We do not share your data with advertising networks, social media platforms, or data brokers under any circumstances.
qq101.pro uses first-party cookies and similar tracking technologies to support the operation of the platform. We do not use third-party advertising cookies or behavioural tracking pixels from social media companies.
These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language and currency preferences, and protect the platform against cross-site request forgery (CSRF) attacks. You cannot opt out of essential cookies without losing access to the platform.
With your consent, qq101 uses first-party analytics cookies to measure how players interact with the platform — which pages are visited most, where sessions begin and end, and what game categories receive the most engagement. This data is collected in aggregated, anonymised form and used solely to improve qq101's product. You may opt out of analytics cookies via the cookie preference panel accessible in your account settings.
Functional cookies remember your optional preferences — such as your preferred deposit method (e.g., BCA Virtual Account or OVO), your last-visited game category, and your responsible gaming alert settings — so that these preferences persist across sessions without requiring you to re-enter them each time.
Session cookies are deleted when you close your browser. Persistent cookies used for functional purposes are retained for a maximum of 12 months from the date of your last visit, after which they expire automatically. You may delete all cookies at any time through your browser settings.
qq101 retains your Personal Data for as long as your account is active and for defined periods after account closure, as set out in the table below. Retention periods reflect a balance between our operational needs, legal obligations, and your right to have your data deleted promptly when it is no longer necessary.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / legal obligation |
| KYC identity documents | Duration of account + 7 years post-closure | AML / regulatory obligation |
| Payment & transaction records | Duration of account + 7 years post-closure | AML / financial records law |
| Gaming activity logs | Duration of account + 3 years post-closure | Dispute resolution / legitimate interests |
| Customer support communications | 3 years from date of last interaction | Dispute resolution / quality assurance |
| Responsible gaming elections | Duration of exclusion + 5 years minimum | Player protection / legal obligation |
| Analytics data (aggregated) | 26 months rolling | Legitimate interests (platform improvement) |
| Marketing consent records | Until withdrawal of consent + 3 years | Proof of consent / legal obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymised so that it can no longer be linked to any identifiable individual.
As a player on qq101, you hold the following rights over your Personal Data. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.
You have the right to request a copy of the Personal Data qq101 holds about you, the purposes for which it is processed, the categories of data involved, the recipients with whom it has been shared, and the applicable retention period. Access requests are free of charge for one request per 12-month period.
If any Personal Data qq101 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. For account registration details, many fields can be updated directly within your account settings; others require support team assistance.
You have the right to request deletion of your Personal Data where: it is no longer necessary for the purposes for which it was collected; you withdraw consent and there is no overriding legal basis for continued processing; or the data has been unlawfully processed. This right is subject to our legal obligations to retain certain categories of data under AML and KYC regulations, which take precedence over erasure requests.
You may request that qq101 restrict the processing of your Personal Data — meaning we store it but take no further action on it — where you contest its accuracy, where processing is unlawful but you prefer restriction to deletion, or where qq101 no longer needs the data but you require it for the establishment, exercise, or defence of a legal claim.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format (such as CSV or JSON) and to transmit it to another data controller of your choice.
You have the right to object to processing of your Personal Data where it is based on qq101's legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for legal claims. You may object to direct marketing processing at any time with immediate effect.
Where processing is based on your consent — including for marketing communications — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
To exercise any of the rights described above, email [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. We may need to verify your identity before fulfilling your request.
qq101 implements a layered security architecture to protect Personal Data against unauthorised access, loss, alteration, and disclosure. Our security measures include, but are not limited to:
While qq101 takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying qq101 immediately if you suspect unauthorised access to your account.
qq101 is strictly an adult platform. Our services are available only to individuals who are at least 21 years of age. We do not knowingly collect or process Personal Data from individuals under 21. Age verification is a mandatory step in the account registration process, and additional documentary verification may be requested at any time as part of our KYC programme.
If qq101 becomes aware that Personal Data has been collected from a person under 21 — whether through inaccurate registration data or fraudulent use of another person's identity — we will immediately suspend the relevant account, delete the associated Personal Data to the extent not required to be retained for fraud investigation purposes, and where appropriate, report the matter to the relevant authorities.
Parents and guardians who believe a minor may have registered on qq101.pro should contact our support team immediately at [email protected]. We will investigate and act promptly on all such reports.
qq101.pro may contain links to third-party services, including game studio interfaces powered by Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, and Spribe. While these studios deliver their game content within the qq101 environment, they operate under their own privacy policies and data-handling practices for data generated within their game engines.
qq101 is not responsible for the privacy practices of third-party game studios, payment processors, or any external service provider beyond the scope of the data-processing agreements we hold with them. We encourage you to review the privacy policies of any third-party service you interact with independently of the qq101 platform.
Payment processors handling Indonesian Rupiah (IDR) transactions — including those facilitating BCA, BRI, BNI, Mandiri, and e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) payments — process financial data under their own regulatory obligations as licensed Indonesian financial institutions and payment service providers. qq101 ensures that all payment processing partners are certified and compliant with applicable payment industry standards.
With your explicit consent, qq101 may send you promotional emails, SMS messages, or in-platform notifications informing you of bonus offers, seasonal promotions (including Idul Fitri, Ramadhan, and Indonesian Independence Day campaigns), new game launches, and sportsbook betting opportunities for events such as BRI Liga 1 fixtures, EPL matches, and Piala AFF tournaments.
Marketing consent is collected separately at registration via a clearly labelled, unticked opt-in checkbox. Proceeding with registration without ticking the marketing consent box will not prevent you from creating an account or accessing any platform features.
You may withdraw your marketing consent at any time by: (a) updating your communication preferences in your qq101 account settings; (b) clicking the unsubscribe link in any marketing email we send you; or (c) contacting our support team directly. Opt-out requests are processed within 5 business days. Withdrawing marketing consent does not affect the delivery of transactional communications (account confirmations, withdrawal notifications, security alerts) that are necessary for the operation of your account.
qq101 applies additional restrictions on marketing to players who have activated responsible gaming tools. Specifically, players who have set deposit limits, activated cooling-off periods, or elected self-exclusion will not receive promotional marketing communications for the duration of those restrictions. This measure is automatic and does not require a separate opt-out request.
qq101 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via a platform notification and/or email to the address associated with your account, at least 14 days before the changes take effect.
The "Last updated" date displayed at the top of this page reflects the most recent revision. Your continued use of qq101.pro following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you must discontinue use of the platform and may request account closure by contacting our support team.
We recommend that you review this Privacy Policy periodically to stay informed about how qq101 protects your data. Archived versions of previous policies are available on request by contacting [email protected].
If you have any questions, concerns, or complaints about this Privacy Policy or the way qq101 handles your Personal Data, you are encouraged to contact us in the first instance so that we can address your concern directly and promptly.
For general privacy questions, data rights requests, or to report a suspected data breach affecting your account, contact our support team:
qq101 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection standards. The DPO can be reached at the same email address above with the subject line "DPO — Data Protection Enquiry". The DPO operates independently and is empowered to escalate unresolved privacy concerns to senior management.
All privacy correspondence should be directed to: [email protected]. Do not send sensitive documents (KYC copies, bank statements) via unencrypted email — our support team will provide a secure upload link when document submission is required.
Now that you understand how qq101 protects your personal data, you can play with full confidence. Explore our full range of games — from live casino and slots to sportsbook betting and togel — backed by bank-grade security and a commitment to your privacy.